Terms of service

These terms apply when you use the Heany Park Scout Group website and Heany Hub, our members’ app, including when you book or pay for an event. Heany Park Scout Group is part of Scouts Victoria. By using the site, you agree to these terms.

Your account

  • Accounts are for members of the group, their parents and carers, and people the group invites.
  • Keep your sign-in details to yourself, and tell us straight away if you think someone else has used your account.
  • Parents and carers are responsible for their children’s youth accounts and for bookings made for them.
  • Keep your details up to date, especially your email and phone number, so leaders can reach you.

Using Heany Hub

Use the site as you would any Scouting activity: respectfully, safely and in line with the Scouts Victoria code of conduct and Child Safe Standards. Please don’t:

  • share other families’ details or photos outside Heany Hub without their permission;
  • post anything unkind, unsafe, misleading or unlawful;
  • try to get into parts of the site, or other people’s information, that you aren’t meant to see.

Leaders may remove posts, and the group may pause or close an account, to keep young people and members safe.

What you post

You keep ownership of the photos and comments you add. You let the group show them to members in Heany Hub, and on the public website only where our photo rules allow (see the Privacy policy).

Bookings and payments

  • A place at an event is confirmed when it is paid for, or when a leader confirms it.
  • Prices are in Australian dollars and include everything you pay; we don’t add card surcharges.
  • Card payments are processed by Stripe on behalf of the section running the event, or the Group.
  • Cancellations, refunds and credit follow our Payments and refunds policy.

Your rights and our responsibility

Nothing in these terms takes away your rights under the Australian Consumer Law. Otherwise, the group is run by volunteers and provides the website as it is: we try to keep it accurate and working, but we can’t promise it will always be available or error-free. To the extent the law allows, we are not responsible for losses caused by the site being unavailable or by information on it.

Activities themselves are run under Scouts Victoria’s policies, rules and insurance.

Changes and contact

We may update these terms; the newest version is always on this page. These terms are governed by the laws of Victoria, Australia. Questions go to the Group Leader at gl@heanyparkscouts.com.au.